Terms of Service

Last updated: November 2025

Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you and CareWell ("we," "us," or "our"), concerning your access to and use of our website and services.

By accessing or using our services, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you are prohibited from using our services.

Services Description

CareWell provides educational nutritionist consultations related to:

  • Natural supplement guidance for men
  • Face cream and skincare product selection guidance for women
  • Personalized nutritional education
  • Wellness lifestyle recommendations

Our services are informational and educational in nature. We do not provide medical advice, diagnosis, or treatment.

Eligibility

By using our services, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into these Terms
  • You will comply with these Terms and all applicable laws

User Responsibilities

You agree to:

  • Provide accurate and complete information when scheduling consultations
  • Maintain the confidentiality of any account credentials
  • Not use our services for any unlawful purpose
  • Not interfere with or disrupt our services
  • Consult with appropriate healthcare professionals before making any health-related decisions

Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of CareWell or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.

Consultations and Recommendations

Our consultations provide educational information and personalized recommendations based on your individual circumstances. However:

  • Our services are not a substitute for professional medical advice
  • We do not diagnose, treat, cure, or prevent any disease or medical condition
  • You should consult with qualified healthcare professionals before making health decisions
  • Individual results may vary
  • We make no guarantees about specific outcomes

Cancellation and Refund Policy

If you need to cancel or reschedule a consultation, please contact us at least 24 hours in advance. Cancellation and refund policies will be provided at the time of booking.

Limitation of Liability

To the fullest extent permitted by law, CareWell shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Our total liability to you for any claims arising from your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that:

  • Our services will meet your requirements
  • Our services will be uninterrupted, timely, secure, or error-free
  • The results obtained from our services will be accurate or reliable

Indemnification

You agree to indemnify and hold harmless CareWell and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved in the courts of Prague, Czech Republic.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of our services after changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: [email protected]
  • Phone: +420 22 593 74 10
  • Address: Nerudova 54, 118 00 Praha, Czech Republic